FAQ: Tend
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

I’m new to kickstarter, this is confusing. How does this work?

Welcome! We totally understand this can be overwhelming, so we made a quick guide to Crowdfunding for you! https://docs.google.com/document/d/1BKsvlJXL4zne-veBvw8G2FuEx-CMVoDJ-kRcp6knY3Q/edit?usp=sharing

Last updated: October 29, 2024 08:44

What is the Tend Community Farm?

An interactive community where we fish, chop, mine, and harvest together!

Unlock stretch goals and new rewards by helping us build our little community farm: https://community-farm.iv.studio/

Last updated: October 29, 2024 08:44

Will Tend be available in other languages besides English?

Tend will only be offered in English, French, German on this campaign. You will be able to select a language in the pledge manager.

Last updated: November 05, 2024 13:04

Is there a solo mode?

Yes, we do have a solo mode. You can watch an example play through here: https://youtu.be/JP5NvSoY8oQ?si=q2obhli_kB_O–34

Last updated: October 29, 2024 07:50

Is shipping included?

Shipping is not included in the price, please see the ‘shipping’ section for more details. Shipping details and fees will be addressed in the Backerkit Pledge Manager.

Last updated: October 29, 2024 07:50

Do you ship to my country?

Please see the ‘shipping’ section for more details about where we ship. Rest of World is any region not detailed on the table.

Last updated: October 29, 2024 07:50

What does Crowdfunding Exclusive mean?

These items/features will only be offered on crowdfunding campaigns. They will not be made available on our regular retail channels. Unless if we have surplus stock, then they may occasionally be offered at conventions.

Last updated: October 29, 2024 07:50

Can I pledge a dollar for access to the pledge manager?

Yes! You’ll be able to upgrade your order later on in the pledge manager.

Last updated: October 29, 2024 07:50

Are there recharge packs/sustainable options for the game components?

Yes! There are recharge packs for each consumable (cargo manifest sheet, farm sheet, chop & mine scratch off card) and they will also be available after the campaign. You can check the details of each item in the add-ons section.

If you prefer a less consumable option, we will also offer a suite of web apps to accompany the game!

The Companion app allows for party mode where many players can easily play the same game of Tend: https://tend-companion.iv.studio/

We have an alternative for the chopping and mining scratch off cards on this website: https://tend-scratch-off.iv.studio/

And we have low ink Print and Play sheets available for the cargo manifest and farm sheets here: https://www.dropbox.com/scl/fo/49o66wenthhv9zl5eccux/AJILFfm_nUy55UZ8lK_zsqM?rlkey=atikzigdsgi0szgv57r1rzptm&dl=0

Last updated: October 30, 2024 14:26

Where is this specific add on? I don’t see it on Kickstarter.

It will likely be available on the BackerKit pledge manager, which will open shortly after the campaign finishes funding on Kickstarter.

Last updated: October 29, 2024 07:50

Will there be sleeves available?

Yes! We will have a sleeve pack and yes, they will fit in the box sleeved.

Last updated: October 29, 2024 07:54

How many sleeves do I need?

For the standard and deluxe game, you just need the Tend Card Sleeve Pack add on($15) to cover all cards.

For the Super Deluxe game, you need the Tend Card Sleeve Pack AND Tend 12 Player Expansion Sleeve Pack ($7).

If you get the Tend 12 Player Expansion ($30) as a separate add on, you may also want the Tend 12 Player Expansion Sleeve Pack ($7).

Last updated: October 29, 2024 08:44

Is the standard and deluxe box the same size?

The standard box will be smaller than the deluxe and super deluxe box. Exact dimensions for each pledge level are still to be determined, but the deluxe box is currently around 254.00 x 330.20 x 101.60 mm (still subject to change).

Last updated: October 29, 2024 08:44

What are the card dimensions?

Small Cards: 44.00 x 67.00 mm Large Cards: 63.50 x 88.90 mm

Last updated: October 29, 2024 08:44

Will the neoprene mat fit in the box?

It will fit in the deluxe and super deluxe box, but not the standard version.

Last updated: October 29, 2024 08:44

What are the differences between standard, deluxe, and super deluxe components?

Please refer to the ‘Edition Comparison’ section on the campaign for the details!

Last updated: October 29, 2024 08:44

How many dice come in the dice pack?

80 dice total: Farm Dice (10mm) x 34 Farm Dice (16mm) x 20 Farm Dice (23mm) x 14 Fishing/Rolling Dice (16mm) x 12

Last updated: October 29, 2024 08:44

How many metal coins come in the Super Deluxe pledge?

The Super Deluxe comes with 12 contrast washed coins.

Last updated: October 31, 2024 09:19

Is Tend available to retailers?

Please check the retailers section near the end of the campaign page for more details. There is a retailer interest form to submit.

Last updated: October 31, 2024 09:19

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us